GO PRO PROfessional Advancement: The Art of Client Engagement
Length: 1 hour
Course Code: CEU-102815
Learn how to use empowering, engaging questions and integrate individual learning/language styles in order to establish optimal rapport, trust, and confidence with your clients. Find out how certain types of questions can have a dramatic impact on the quality of the information shared and the level to which ideas can be explored and expanded upon. Empowering questions help the client to feel heard and understood which in turn leads to greater trust and confidence in the designer.